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Financial penalties to be imposed on third-party vendor over bus arrival timing issue

Nova Global News

Financial penalties to be imposed on third-party vendor over bus arrival timing issue

The Acting Transport Minister Jeffrey Siow announced that the problem affecting the bus arrival timing system, which was first identified on January 10, has been completely resolved as of February 12. The issue caused disruptions in the accuracy of bus arrival information, impacting commuters relying on real-time updates.

Following the resolution, authorities have decided to impose financial penalties on the third-party vendor responsible for managing the system. This action aims to ensure accountability and maintain the reliability of public transport information services. The decision reflects a commitment to improving service quality and preventing similar incidents in the future.

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