Pango is an autonomous digital assistant designed to manage back-office tasks for e-commerce businesses. It handles various operational aspects such as deliveries, tracking orders, processing returns, transportation logistics, and customer service. This AI-driven solution aims to streamline and optimize the workflow of online retail companies, reducing the need for manual intervention in these key areas.
Founded in 2026 and based in New York City, Pango operates as an agentic operating system tailored specifically for e-commerce operations. The company emphasizes automation and efficiency in logistics and customer support, supporting the growing demands of the retail sector. With a small team, Pango focuses on delivering advanced AI tools to improve the overall management of e-commerce processes.